Getsetcamp Booking Terms and Conditions
Thank you for booking and/or travelling on a Getsetcamp tour with Getsetcamp Pvt Ltd.
These Terms and Conditions apply to any travel products and/or services purchased from Getsetcamp, and govern the contractual relationship between you and Getsetcamp with respect to any such travel products and/or services (hereinafter, the Product). All Getsetcamp tours are operated by Getsetcamp. Please read these Terms carefully as by booking any Product with Getsetcamp, or by travelling on a Getsetcamp tour or Product you acknowledge that you: i) have read and understand these Terms, and ii) indicate your express acceptance of and agree to be bound by these Terms. If you have confirmed a booking on any Products with more than one client named and booked on such booking, you shall be deemed to have accepted these Terms and Conditions (the Terms) on behalf of all clients named in the booking (including minors and those under a disability) and travelling on or otherwise participating in any Products (hereinafter you, the Client(s)), and by such travel or participation all passengers indicate their assent to these Terms. The client who confirmed the booking is deemed to be the designated contact person for all other clients named in such booking
1. BOOKING AMOUNT
Booking amount of the trips organized by Getsetcamp are fixed & non-negotiable. A 100% booking amount is to be paid before the date of the trip.
2. CANCELLATION BY THE CLIENT
A Client may cancel their booking by notifying Getsetcamp or their booking Agent, where applicable. The applicable cancellation fees shall be determined with reference to the date on which the request to cancel is received by Getsetcamp and are expressed on the website as a percentage of the total price paid for the cancelled Product.
3. THE BOOKING CONTRACT
A booking is confirmed and these Terms shall apply when Getsetcamp, has received the applicable deposit from the Client and the Client has received written confirmation from Getsetcamp of such booking. The Client confirming the booking must provide full, complete and accurate information as requested by Getsetcamp to confirm such booking. Any Client confirming a booking on any Products with more than one Client named and booked on such booking represents and warrants to Getsetcamp that: i) they have all requisite consents and authority to make such booking on behalf of all other Clients named on the booking, and have communicated all necessary information to the other Clients in order for them to give free and fully informed authorization to do so; ii) the information that they are providing regarding all clients is complete and accurate, and they have obtained all necessary consents and permissions to share such information with Getsetcamp for the purposes of completing the booking; and iii) they will inform all other named Clients on the relevant booking of the applicability of these Terms to the booking and the Clients' relationship with Getsetcamp.
4. MEDICAL CONDITIONS & MEDICAL FORM
All Clients are obligated to provide requested relevant medical information to Getsetcamp upon
booking their tour Product, and may be required to complete the Getsetcamp Medical Information
(a) a Clients indicates has any pre-existing medical conditions which may have any impact on the Client's ability to complete activities included in the tour Product, the Client's ability to travel to remote areas removed from medical facilities, or which may have any impact whatsoever on the Client's ability to travel or the travel experience of others on the Product tour; that Client must return a Medical Form, duly signed by a licensed, competent and practicing physician, to Getsetcamp prior to or in conjunction with that Client's final payment in respect of the applicable booking.
Clients are responsible for assessing their own suitability and capability to participate in the tour Product such Client has booked. All Clients should consult their physician regarding their fitness for travel, and adventure travel in particular. Getsetcamp encourages all Clients to seek their physician's advice regarding necessary or advisable vaccinations, medical precautions, or other medical concerns regarding the entirety of the Client's travel with Getsetcamp. Getsetcamp does not provide medical advice. Certain Products may not be suitable for all people due to restrictions posed by limitations in mobility, physical or cognitive disability, pregnancy or various other physical or mental conditions. It is the Client's responsibility to assess the risks and requirements of each Product in light of such Client's limitations, physical and mental fitness and condition, and any medical requirements or issues of such Client. Getsetcamp may refuse to carry pregnant women over 24 weeks or Clients with certain conditions, if suitable accommodation or alternate Products or services cannot be arranged.
Adventure travel, as offered by Getsetcamp, by its nature involves visiting remote or less developed regions, where medical facilities may not meet the standards of those found in a Client's home country. The condition of medical facilities in the regions in which Getsetcamp operates varies and Getsetcamp makes no representations and gives no warranties in relation to the standard of such facilities or medical treatment in those regions.
5. SPECIAL REQUIREMENTS
Getsetcamp will endeavor to accommodate the special requests of Clients, including (without limitation) dietary and accommodation requests, but such requests do not form part of these Terms or the contract between Client and Getsetcamp and Getsetcamp is not liable for any failure to accommodate or fulfill such requests.
Minors: All Minor Client bookings are subject to review and approval by Getsetcamp. If the consent of a parent or any other person is required by applicable law, judgment, or decree for any Minor Client to travel, the accompanying adult Client is responsible for securing all such proper consent and ensuring that they and the Minor Client meet all legal requirements to travel on the applicable Family Trip and to enter into and depart from applicable countries and regions. Getsetcamp will not be responsible for any fees, damages, or losses incurred as a result of any failure on the part of a Client to secure such necessary consents, permits, and approvals.
Each Adult on a booking with any Minor Client is joint and severally responsible for the behavior and wellbeing of all Minor Client(s) on such booking, and expressly accepts these Terms on their behalf, including all assumptions of risk and limitations of liability contained herein. Each Adult on a booking with any Minor Client assumes all responsibility for supervising and monitoring such Minor Client(s). Getsetcamp does not provide care services for Minor Client(s) and Getsetcamp and its representatives expressly disclaim any responsibility for chaperoning or controlling any Minor Client(s).
6. PRICES, SURCHARGES AND TAXES
ue to the nature of Adventure travel and the prices of the resources on which it depends, the published price of any Product is subject to change at any time, before or after booking confirmation, up to 30 days before the departure of such Product. Tours are priced and advertised exclusive of applicable sales taxes. After a Confirmation Invoice has been issued by Getsetcamp to the Client, Getsetcamp reserves the right to impose surcharges on any Product(s), but only for reasons arising from increases in transportation costs, fuel costs, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airport charges, local operator costs, currency and exchange fluctuations, increases in taxes, or government action which impacts the price of the applicable Product(s), but only where the increase in question is greater than 2% of the original price paid for the Product (excluding add-ons, insurance, and taxes). Getsetcamp shall provide notice to the affected Client as soon as reasonably possible upon learning of the necessity to impose a surcharge in accordance with this section.
Where the increase in price is greater than 7% of the price of the applicable Product, upon receiving notification from Getsetcamp the affected Client(s) may elect to either:
(a) cancel the applicable Product booking without incurring any penalty; or
(b) accept the change of price.
The Client must notify Getsetcamp of their election within 14 days of receipt of notice of the increase, or they shall have been deemed to have accepted the price change and have accepted liability for payment of the increase.
From time-to-time Getsetcamp may offer reduced pricing on selected Product tours. The reduced pricing applies strictly to new bookings, and bookings that have already been confirmed (which for these purposes shall mean bookings in respect of which payment of at least a deposit has been received by Getsetcamp) are not entitled to the reduced pricing.
All dates, itineraries and prices are indicative only and the price quoted at the time of Booking shall be the applicable price, subject to the surcharges that may be levied in accordance these Terms. Changes, revisions, or other amendments may be made to the particulars contained in any Getsetcamp brochure or on the Getsetcamp website before a contract is concluded, and such changes, revisions or amendments shall be incorporated herein as of the date of such amendment.
The Client acknowledges that due to the changing nature of travel, they are responsible for keeping up to date on the details of their travel on the Getsetcamp website, including, but not limited to checking the website at least 72 hours prior to departure to ensure the Client has the most current Trip Details for the relevant Product tour as minor changes may have been made since the confirmation of booking.
8. CLIENT DETAILS REQUIRED FOR BOOKING
As a condition to valid confirmation of any booking with Getsetcamp (including all Products and Expedition Trips) the Client must provide all necessary information as requested by Getsetcamp along with their final payment. If the Client fails to provide such information prior to the day full payment is due in respect of the relevant Product, an Administrative Fee will be charged to the Client in respect of any costs payable by Getsetcamp as a result of the Client's failure to timely provide the required information. In addition, if the Client fails to supply required information for certain Product inclusions such as air tickets, Inca Trail permits, and other inclusions, Client shall bear all responsibility and liability for any failure to obtain or provide such inclusion due to the Client's failure. Getsetcamp also reserves the right to treat such booking as cancelled and levy any cancellation fees deemed reasonable by Getsetcamp, in its sole discretion, where Client has not provided full booking details as requested by Getsetcamp by the relevant time. The information required from each Client will vary tour by Product purchased, and the requirements will be communicated to the Clients, or to Getsetcamp' authorized agent, during the booking process. Getsetcamp will not be held responsible for any fees levied on the Client as a result of inaccuracies, late, misplaced, or otherwise incomplete or ineligible information provided by the Client.
9. FLEXIBILITY & UNUSED SERVICES
The Client acknowledges by booking a Product and/or agreeing to travel with Getsetcamp that the nature of adventure travel requires considerable flexibility and acknowledges that they will permit reasonable alterations to the Product and/or itinerary by Getsetcamp. The Client acknowledges their understanding that the route, schedules, itineraries, amenities and mode of transport may be subject to change without prior notice due to circumstances or events, which may include sickness or mechanical breakdown, incidents in the location where the Product will be operated, flight cancellations, strikes, events emanating from political disputes, entry or border difficulties, extreme weather and other unpredictable or unforeseeable circumstances which are beyond the reasonable control of Getsetcamp and that Getsetcamp is not liable to any Client for such changes or amendments.
Getsetcamp shall not be liable for or pay any discounts or refunds for missed or unused services which were missed or unused by the Client due to no fault of Getsetcamp, its agents, or representatives, which shall include any termination of the Client's participation in the tour Product due to the Client's own fault, negligence or breach of these Terms.
Changes made by Getsetcamp: Reasonable changes in the itinerary of any Product may be made where deemed necessary or advisable for operational reasons by Getsetcamp, in its' sole discretion. If Getsetcamp makes a Material Change (defined as a change affecting at least one in three full tour days of the itinerary, or which materially affects the character of the Product in its entirety) to any Product, Getsetcamp will inform the Client(s) booked on such Product of any Material Change as soon as reasonably possible, provided that there is sufficient time before departure to properly notify all affected Clients.
Changes made by the Client: Client is responsible for ensuring that information provided to Getsetcamp in making their booking is accurate, up-to-date, and correct. Bookings are not transferable to other Products. Any changes to the travelling Client's name on any Product booking are subject to Getsetcamp' approval. Any changes to a file will depend on availability and will be on a request basis and subject to Getsetcamp' approval. Any extra costs incurred for making the change will be charged to the Client along with an administrative fee. No changes are permitted to any booking within 7 days of departure of the first Product to depart under the applicable booking.
11. CLIENT'S ACCEPTANCE OF RISK
The Client acknowledges that the nature of Product tours is adventurous and may involve a significant amount of risk to Clients' health and/or safety. There are dangers inherent to adventure travel generally and Client acknowledges they have considered such risks to health and safety and are willing to assume it, by confirming their booking of such Product. The Client hereby assumes all such risk and does hereby release Getsetcamp from all claims and causes of action arising from any losses, damages or injuries or death resulting from these risks inherent in travel, including adventure travel specifically, visiting foreign destinations, and participating in adventurous activities such as those included in Product itineraries. Standards of hygiene, accommodation and transport in some countries where Product tours take place are often lower than comparable standards than what the Client may reasonably expect in their home country or region.
The Client acknowledges that the degree and nature of personal risk involved depends on the nature of the Product booked, or the location(s) in which such Product is to operate, and that there may be a significant degree of personal risk involved in travel on the Product, particularly if such Product involves physical activities, travel to remote locations, carriage by watercraft, participation in extreme sports or other high-risk activities, or travel to region with underdeveloped infrastructure. The Client acknowledges she or he has considered the potential risks, dangers and challenges in light of their own personal capabilities and needs, and expressly assumes the risks attendant to travel under such conditions. The Client acknowledges and agrees that Getsetcamp is not responsible for providing information or guidance to the Client with respect to local customs, weather conditions, specific safety concerns, physical challenges or laws in effect in any locations where Products are operated.
The Client must at all times strictly comply with all applicable laws and regulations of all countries and regions visited on the applicable Product tour. Should the Client fail to comply with the above or commit any illegal act when on the tour or, if in the opinion of the Getsetcamp (acting reasonably), the Client's behavior is causing or is likely to cause danger, distress or material annoyance to others, Getsetcamp may terminate that Client's travel arrangements on any Product immediately without any liability on Getsetcamp' part and the Client will not be entitled to any refund for unused or missed services or costs incurred resulting from the termination of the travel arrangements, including, without limitation, return travel, accommodations, meals, and/or incidentals.
Clients agree that they are responsible for any costs incurred by Getsetcamp, Getsetcamp' suppliers or Getsetcamp' partners, as a result of damage, destruction, theft, or excess cleaning fees caused or occasioned by the Client while on tour. Clients agree to immediately report any pre-existing damage of this kind to staff of the accommodation, transportation service, or facility (as appropriate) and/or a Getsetcamp' representative as soon as possible upon discovery by the Client.
Client agrees to take all prudent measures in relation to their own safety while on any Getsetcamp tour Product, including, but not limited to, the proper use of safety devices such as seatbelts, harnesses, and helmets, and obeying all posted signs and warnings in relation to Client health and safety. Getsetcamp, nor its Third Party Suppliers (as hereinafter defined) shall not be liable for any failure on the Client's part to comply safety instructions or recommendations of Getsetcamp or its Third Party Suppliers.
Client agrees to bring any complaints regarding a Product to Getsetcamp as soon as possible in order to provide Getsetcamp with the opportunity to address such complaint properly. Client agrees to inform the Tour Leader or other designated Getsetcamp representative at the earliest opportunity, or to the Getsetcamp local Office Manager at the nearest location to the applicable Product tour, or to Getsetcamp' Customer Service department directly. Getsetcamp assumes no liability for complaints that are not properly brought to the attention of Getsetcamp with sufficient notice for Getsetcamp to resolve or attempt to resolve any Client complaints. Any complaint made after the completion of a Product tour must be received in writing by Getsetcamp via its Agents or directly within 30 days of the end of the tour Product in question.
12. GETSETCAMP IS NOT LIABLE FOR ITS THIRD PARTY SUPPLIERS
Getsetcamp makes arrangements with accommodation providers, activity providers, airlines, cruise lines, coach companies, transfer operators, shore excursion operators, tour and local guides, and other independent parties (Third Party Suppliers) to provide you with the travel services and other services you purchase or which form the component parts of your product Tour. Third Party Suppliers may also engage the services of local operators and/or sub-contractors for the provision of travel services that form part of the product Tour(s). Although Getsetcamp takes all reasonable care in selecting Third Party Suppliers, Getsetcamp is unable to control Third Party Suppliers and do not supervise Third Party Suppliers and therefore cannot be responsible for their acts or omissions. The travel services and other services provided are subject to the conditions imposed by these suppliers and their liability is limited by their tariffs, conditions of carriage, tickets and vouchers and international conventions and agreements that govern the provision of their services. These may limit or exclude liability of the supplier. Client acknowledges that Third Party Suppliers operate in compliance with the applicable laws of the countries in which they operate and Getsetcamp does not warrant that any Third Party Supplier is in compliance with the laws of the Client's country of residence, or any other jurisdiction.
GETSETCAMP IS NOT LIABLE AND WILL NOT ASSUME RESPONSIBILITY FOR ANY CLAIMS, LOSSES, DAMAGES, COSTS OR EXPENSES ARISING OUT OF INCONVENIENCE, LOSS OF ENJOYMENT, UPSET, DISAPPOINTMENT, DISTRESS OR FRUSTRATION, WHETHER PHYSICAL OR MENTAL, RESULTING FROM THE ACT OR OMISSION OF ANY PARTY OTHER THAN GETSETCAMP AND ITS EMPLOYEES. For clarity, neither Getsetcamp nor any carrier is liable for the acts or omissions, whether negligent or otherwise, of Third Party Suppliers or any independent contractors.
13. OPTIONAL EXTRAS
Optional Extras (which for the purposes of this section mean any activity, transportation, meal, or any other product or service not expressly included in the Product description or itinerary, or in the price of the Product) do not form part of the tour or Product. Client agrees that any assistance given by Getsetcamp' Tour Leaders or other Getsetcamp' representative in arranging, selecting, or booking, any Optional Extras is purely at the request of the Client, and Getsetcamp makes no warranties regarding such information and expressly disclaims any liability whatsoever arising from any Optional Extras or participation thereon by any Client, or any information provided by any Getsetcamp representative or Tour Leader regarding any Optional Extras. Accordingly, the Client hereby releases Getsetcamp from all claims and causes of action arising from any damages, loss of enjoyment, inconvenience, or injuries related to or arising from participation in or booking of Optional Extras.
Getsetcamp is not responsible for any damages, expenses, losses, or claims which are attributable to the fault of any Client, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services that form any part of the Product(s), or a force majeure event (as herein defined).
Getsetcamp shall have no liability for loss, theft of or damage to baggage or personal effects of Clients while participating in a Product tour. Clients should not leave personal belongings unattended in any public areas, on board any mode of transportation, or elsewhere, and are responsible at all times for their own effects and belongings. Getsetcamp cannot accept responsibility for and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by Getsetcamp such as hotels, homestays, vessels, expedition vehicles, or any other mode of transportation.
In the event that any loss, death, injury or illness is caused by the negligent acts and/or omissions of Getsetcamp or of the third-party suppliers of any services which form part of the Contract then Getsetcamp limits its liability, where applicable by all applicable International Conventions.
Notwithstanding anything to the contrary elsewhere in these Terms, Getsetcamp shall not in any circumstances be liable to Clients for any loss or anticipated loss of profit, loss of enjoyment, loss of revenue, loss of use, loss of contract or other opportunity nor for any other consequential or indirect loss or damage of a similar nature.
For claims not involving personal injury, death or illness or which are not subject to the Conventions referred to above, any liability Getsetcamp may incur for the negligent acts and/or omissions of its suppliers shall be limited to a maximum of the price which the Client paid for the Product, not including insurance premiums and administration charges. Getsetcamp will not at any time be liable for any loss of or damage to valuables of any nature. The Client agrees that they shall be precluded from making a double recovery by making the same claims and seeking recovery against Getsetcamp and its suppliers, contractors or other third parties.
15. FORCE MAJEURE
Getsetcamp shall not be liable in any way to the Client for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for Getsetcamp failure to commence, perform and/or complete any duty owed to the Client if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by Act of God, war or war like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, howsoever and where so ever any of the same may arise or be caused, riot, insurrection and government restraint, fire, extreme weather or any other cause whatsoever beyond the reasonable control of Getsetcamp; or an event which Getsetcamp or the Third Party Supplier of services, even with all due care, could not foresee any and all of which, individually and collectively, shall constitute Force Majeure.
16. IMAGES AND MARKETING
The Client agrees that while participating in any Getsetcamp tour images, photos or videos may be taken by other Clients and/or Getsetcamp representatives or Tour Leaders that may contain or feature the Client in part or in whole. The Client acknowledges that they consent to any such pictures being taken and agree that Client hereby grants a perpetual, royalty-free, worldwide, irrevocable license to Getsetcamp, its affiliates and assigns, to reproduce for any purpose whatsoever (including marketing, promotions and the creation of promotional materials), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation to the Client or compensation payable to such Client.
In the event that any term or condition contained herein is unenforceable or void for any reason then such term or condition will be deemed severed from these Terms or amended to such extent necessary to allow all remaining terms and conditions hereof to survive and continue as binding. If any provision of these Terms is found to be so broad as to be unenforceable, such provision shall be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof shall in no way affect the validity or enforceability of any other provision.
19. CONTRACT PARTIES & SUCCESSORS
These Terms shall enure to the benefit of and be binding upon Getsetcamp and the Client and their respective heirs, legal and personal representatives, heirs, executors, estate trustees, successors and assigns, as well as anyone named in any booking made by the booking Client on whose behalf the Client is purchasing any Product.
20. APPLICABLE LAW
The Contract and these Terms are subject to the laws of Maharashtra state and all Clients submit to the exclusive jurisdiction of the courts located in Maharashtra for the resolution of any dispute under these Terms or concerning a Product.
Getsetcamp reserves the right to update or alter these Terms at any time, and shall post the amended Terms on the Getsetcamp website at http://www.gadventures.com/terms-conditions/. Any such amendment shall take effect 10 days following its posting to the Getsetcamp website. The latest Terms, as amended, may be accessed any time on Getsetcamp website or will be sent to Client upon written request to Getsetcamp. Clients shall be deemed to have accepted any amendments to these Terms on the date that is 10 days after their posting on the Getsetcamp website. Getsetcamp recommends that all Clients refer to the Terms prior to their travel to familiarize themselves with the most up-to-date version hereof.